Cookie Policy

What are cookies?

Cookies are small text files placed on your device (computer, phone, tablet) when you visit a website. Cookies help websites work properly, improve user experience, and provide information to site owners.

We may also use similar technologies (such as pixels, tags, local storage, and SDKs). For simplicity, we refer to all of these as “cookies”.

Why we use cookies

We use cookies to:

Make our website work (e.g., shopping basket, checkout, security)

Remember your preferences (e.g., region, language)

Understand how our website is used so we can improve it (analytics)

Help with marketing and advertising (where enabled)

Types of cookies we use

Strictly necessary cookies

These cookies are required for the website to function and can’t be switched off in our systems. They’re usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

Examples:

Keeping items in your basket

Enabling checkout and payment security

Fraud prevention and load balancing

Functional (preference) cookies

These cookies allow the website to remember choices you make and provide enhanced, more personalised features.

Examples:

Remembering your cookie consent choices

Saving your account preferences

Analytics (performance) cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information. We use this data to improve site performance and customer experience.

Examples:

Pages visited and time spent on site

Error messages and load times

Marketing (targeting) cookies

These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites.

Examples:

Measuring ad performance

Limiting how often you see an ad

Cookie consent and managing your choices

Where required by law, we’ll ask for your consent before placing non-essential cookies (such as analytics and marketing cookies).

You can manage cookies in two ways:

Cookie banner/settings: Use the cookie banner or cookie settings link (if available) to change your preferences at any time.

Browser settings: Most browsers let you block or delete cookies. If you block strictly necessary cookies, parts of the site may not work properly.

Third-party cookies

Some cookies may be set by third parties when you use our website (for example, analytics providers, payment processors, embedded content, or advertising partners). These third parties may use cookies in accordance with their own privacy policies.

Where we use third-party services, we aim to list them in our cookie settings tool (if available).

How long cookies last

Cookies can be:

Session cookies: Deleted when you close your browser.

Persistent cookies: Stay on your device for a set period or until you delete them.

International transfers

Some third-party providers we use may process data outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. The latest version will always be posted on our website.

If you have questions about our use of cookies, contact us.